Operations Senior Executive – Trading Platforms
Job Description
Operations Senior Executive – Trading Platforms
Location: London (Hybrid)
Industry: Financial Services / Trading
Experience Level: Mid–Senior
We are working with a highly respected financial services organisation seeking an experienced Operations Senior Executive to join their growing team.
This is a fantastic opportunity for a technically strong operations professional with experience in Margin FX and/or Digital Assets who thrives in a fast-paced trading environment and enjoys mentoring others while driving operational excellence.
The Role
You will play a key role in managing and supporting institutional trading platforms, overseeing client onboarding through to live trading, and ensuring a seamless client experience.
Acting as a subject matter expert, you will support colleagues, liaise with technology partners, and take ownership of complex trading investigations and operational processes.
Key Responsibilities
- Manage and maintain trading platforms including MT4/MT5, PrimeXM, YourBourse and proprietary systems
- Support technical onboarding, UAT testing, and product launches
- Monitor daily trading activity and proactively resolve issues
- Conduct end-to-end trade investigations and reconciliations
- Act as escalation point for trading, risk, and messaging issues
- Provide support to front-office teams and senior stakeholders
- Ensure all operational SLAs are met and queries handled professionally
- Mentor and coach junior team members, maintaining high quality standards
- Support compliance, governance and risk procedures
About You
- 2+ years’ experience within Margin FX and/or Digital Assets
- Strong understanding of trading systems and operational workflows
- Experience with FIX Protocol and trading hubs
- Excellent problem-solving skills and high attention to detail
- Confident communicator with strong stakeholder management ability
- Passionate about delivering an exceptional client experience
- Comfortable working in a dynamic, fast-paced environment
What’s on Offer
- Opportunity to work closely with senior management and trading teams
- Clear progression into Team Lead or Operations Manager roles
- Exposure to institutional trading infrastructure
- A collaborative and performance-driven culture
If you’re ready to take the next step in your trading operations career, we’d love to hear from you.
Apply now or contact us for a confidential discussion.