Assistant Office (Centre) Manager

Assistant Centre Manager

Company overview

A unique and exciting business offering high-end serviced offices across London, built around world-class hospitality and exceptional client care.

Position overview

We’re looking for an ambitious, personable Assistant Centre Manager with a drive for operational excellence and a sharp eye for detail. Based in a premium serviced office in central London, you’ll play a key role in maintaining high standards, ensuring smooth day-to-day operations, and delivering an outstanding experience for clients and guests.

Key responsibilities

• Oversee on-site teams including Client Experience Assistants, cleaners, maintenance staff, and contractors—ensuring clear priorities, balanced workloads, and seamless daily operations
• Run regular 1:1s, support goal setting, and contribute to individual development plans
• Coordinate and document daily team briefings to keep operations aligned and consistent
• Manage rotas, authorise leave, and track team absences accurately
• Step in as acting Centre Manager when required
• Maintain impeccable standards across the space, with a strong focus on cleanliness, presentation, and hospitality

What we’re looking for

Ideal candidates will:

• Lead with a proactive, hands-on approach and a “no task too small” mindset
• Prioritise exceptional client care with clear, confident communication
• Bring strong operational coordination and people management skills
• Stay calm, adaptable, and composed under pressure
• Be relentlessly organised with outstanding attention to detail
• Build trust quickly and create a warm, premium atmosphere
• Take initiative, stay solutions-focused, and confidently lead client-facing moments and events

Experience

• 3+ years’ experience in a client-facing role (retail, hospitality, hotels, or premium customer service environments preferred)